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Bare acts > Bihar Right to Public Services Rules, 20ll > Rule 18


18. Dissemination and Training.- The State Government may, to the extent of availability of financial and other resources

(l) Develop and organize campaigns and programmes to advance the understanding of the public, in particular of the disadvantaged communities, as to how to exercise the rights contemplated under this Act.

(2) Encourage public authorities to participate in the development and organization of programmes referred to in clause 18 (l) above and to undertake such programmes themselves.

(3) Promote timely and effective dissemination of accurate information by public authorities about the notified services and timelines, and the processes for applications, and

(4) Train Designated Public Servants, Appellate and Reviewing Authorities, as the case may be, of their duties under the Act.

(5) The State Government may compile a guide containing such information, in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right specified under this Act.

(6) The State Government shall, if necessary, update and publish guidelines referred to in sub section (5) above at regular intervals which shall, in particular and without prejudice to the generality of the sub-section (5) above, include:

(i) the objects of this Act;

(ii) the manner and the form in which request for services shall be made to the designated public servant or appellate authorities;

(iii) all remedies in law available regarding a delay or denial of service, including the manner of filing appeals;

(iv) any additional regulations or circulars made or issued in relation to obtaining services in accordance with this Act;





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